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// LEGAL COMPLIANCE

Terms of Service

By accessing or using the Prinkout mobile application, web portal, or physical network pickup points, you agree to be bound by these Terms.

Lawful Content

Users certify they hold copyright or legitimate printing rights to all submitted files.

Fixed Pricing

All pricing shown during checkout is final. No print store may demand surcharges at the counter.

Automated Purge

Documents are purged from queues automatically; orders not picked up within 48 hours are recycled.

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you (“User”) and Prinkout Technologies Pvt. Ltd. (“Prinkout”, “we”, “us”). If you do not agree to these terms, you must not use our software or network services.

2. Acceptable Use and Prohibited Documents

Prinkout operates as an automated transmission platform. Users are strictly prohibited from submitting documents containing:

  • Counterfeit banknotes, fake government stamps, or forged identity credentials.
  • Child sexual abuse material (CSAM) or terroristic propaganda.
  • Materials that violate Indian intellectual property laws or active court gag orders.

Any violation will result in immediate termination of account access and referral to appropriate law enforcement authorities under the IT Act, 2000.

3. Orders, Payments and Pickup

Payments are processed via authorized UPI gateways and cards. Upon successful payment:

  • A unique 4-digit token is issued to your mobile number.
  • The physical print store prints the job in automated duplex or custom selected binding.
  • You must present your 4-digit code at the store counter or to the delivery rider to verify ownership.

4. Quality Guarantee and Re-prints

If your physical prints have smudged toner, misaligned binding, or missing pages caused by printer failure, you are entitled to an immediate re-print at no cost or a full UPI refund in accordance with our Refund Policy.

5. Jurisdiction and Arbitration

These terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.